DOJO PRIVACY POLICY

Last Updated: Oct 13, 2025

INTRODUCTION

Dojo Tampa LLC ("DOJO," "we," "our," or "us") is committed to protecting your personal information and being transparent about how we collect, use, and safeguard it. This Privacy Policy explains how we handle your data when you access our website (https://dojotampa.com), mobile application ("App"), and use our facilities and services (collectively, the "Services").

By using our Services, you agree to the terms of this Privacy Policy.

INFORMATION WE COLLECT

Personal Information

We collect information that identifies, relates to, or could reasonably be linked to you ("Personal Information"). This includes:

Account and Contact Information:

  • Name

  • Date of birth

  • Email address

  • Phone number

  • Emergency contact information

Payment Information:

  • Payment method details (processed securely by our third-party payment processor)

  • Billing history and transaction records

Health and Fitness Information:

  • Medical conditions or limitations you voluntarily disclose

  • Physician contact information (if provided)

  • Fitness and activity data from App usage

  • Facility check-in and attendance records

Technical Information:

  • Device information

  • IP address

  • App usage data

  • Browser type and version

  • Location data (if you enable location services)

Information We Collect Automatically

When you use our website or App, we may automatically collect certain information, including:

  • Log data (access times, pages viewed)

  • Device identifiers

  • Cookies and similar tracking technologies

HOW WE USE YOUR INFORMATION

We use your Personal Information for the following purposes:

To Provide Services:

  • Create and manage your membership account

  • Process payments and prevent fraud

  • Provide access to DOJO facilities

  • Deliver App features and functionality

To Communicate:

  • Send membership updates and notifications

  • Respond to your inquiries and provide support

  • Send promotional communications (you may opt out)

To Improve Services:

  • Analyze usage patterns and preferences

  • Develop new features and services

  • Maintain and improve facility operations

For Safety and Security:

  • Ensure facility safety and security

  • Monitor facility access

  • Investigate and address safety concerns

Legal Compliance:

  • Comply with legal obligations

  • Enforce our Terms and Conditions

  • Protect our rights and property

HOW WE SHARE YOUR INFORMATION

DOJO does not sell your Personal Information to third parties.

We may share your information in the following circumstances:

Service Providers: We share information with third-party service providers who perform services on our behalf, including:

  • Payment processing (Stripe or other payment processors)

  • App hosting and maintenance

  • Email and communication services

  • Analytics providers

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements: We may disclose your information if required by law, legal process, or government request, or if we believe disclosure is necessary to:

  • Comply with legal obligations

  • Protect the rights, property, or safety of DOJO, our members, or others

  • Prevent fraud or security issues

Business Transfers: If DOJO is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

With Your Consent: We may share your information for other purposes with your express consent.

MEDIA AND PROMOTIONAL USE

By using DOJO facilities, you consent to the use of photographs, videos, or other media taken on premises for promotional and marketing purposes, unless you have opted out in your Membership Agreement or by contacting us at membership@dojotampa.com.

DATA SECURITY

We implement appropriate technical and organizational measures to protect your Personal Information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of payment information

  • Secure servers and databases

  • Access controls and authentication

  • Regular security assessments

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

DATA RETENTION

We retain your Personal Information for as long as necessary to:

  • Provide Services to you

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

When your membership ends, we may retain certain information as required by law or for legitimate business purposes, such as financial recordkeeping and dispute resolution.

YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights regarding your Personal Information:

Access: Request access to the Personal Information we hold about you

Correction: Request correction of inaccurate or incomplete information

Deletion: Request deletion of your Personal Information (subject to certain exceptions)

Opt-Out: Opt out of marketing communications at any time

Data Portability: Request a copy of your information in a portable format

To exercise these rights, please contact us at membership@dojotampa.com. We will respond to your request within a reasonable timeframe.

Marketing Communications

You may opt out of promotional emails by:

  • Clicking the "unsubscribe" link in any marketing email

  • Contacting us at membership@dojotampa.com

  • Updating your preferences in your account settings

Please note that even if you opt out of marketing communications, we will still send you transactional and account-related messages.

COOKIES AND TRACKING TECHNOLOGIES

Our website and App may use cookies and similar tracking technologies to enhance your experience and collect information about usage patterns.

Cookies are small data files stored on your device. You can control cookies through your browser settings, but disabling cookies may affect website functionality.

Types of cookies we use:

  • Essential cookies: Required for website operation

  • Analytics cookies: Help us understand how you use our Services

  • Preference cookies: Remember your settings and preferences

THIRD-PARTY LINKS

Our website and App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

CHILDREN'S PRIVACY

Our Services are not directed to individuals under 18 years of age. We do not knowingly collect Personal Information from children under 18. If we learn that we have collected information from a child under 18, we will delete that information promptly.

Individuals under 18 may access DOJO facilities only when accompanied by a member or authorized adult, and we do not collect their personal information.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will:

  • Post the updated Privacy Policy on our website

  • Update the "Last Updated" date

  • Notify you via email or App notification if changes are material

Your continued use of our Services following any changes constitutes acceptance of the updated Privacy Policy.

CONTACT INFORMATION

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Dojo Tampa LLC
3508 S Manhattan Ave
Tampa, FL 33629
Email: membership@dojotampa.com
Website: https://dojotampa.com

By using DOJO's Services, you acknowledge that you have read and understood this Privacy Policy.